Basingstoke-now Community Portal

Privacy Policy
This Basingstoke-now Community Portal website (“Website”) is managed by the Now Portal Group and owned by Burham Internet Ltd ("Burham").  Burham is committed to preserving the privacy of all visitors to the Website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Introduction
This policy covers the Website’s use of personal information that Burham collects when you use the Website. The policy also gives you information about cookies; how Burham’s use of cookies.
When you visit, register or order products or services on the Website you may be asked to provide certain information about yourself including your name, e-mail address and contact details. We may also collect information about your usage of the Website as well as information about you from messages you post to the Website and e-mails or letters you send to us.
By entering your details in the fields requested, you enable Burham to provide you with the services on the Website that you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information, Burham will act in accordance with current legislation and aim to meet current Internet best practice.
Burham takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via this page, so you should check back at this web page periodically.

What information do we collect?
We require users to provide us with a name, email address, postal address, postcode, telephone contact etc in order to register for us to fulfil certain services.

Use and storage of your personal information
When you supply any personal information to Burham we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. Consistent with our obligations under the Data Protection Act 1998, your information is maintained on a secure webserver in what we believe to be a well protected environment.
Your information will enable us to provide you with access to the services on the Website and to supply the services you have requested.  We will also use and analyse the information we collect so that we can administer, support, improve and develop the Website.
Your information  will under NO circumstances be given to any third party for any purpose, either commercial or otherwise except where we are obliged by law or if you post or send offensive, inappropriate or objectionable content anywhere on the Website or otherwise engage in any disruptive behaviour on the Website.
We will hold your personal information on our systems for as long as you use the service you have requested. Your information is removed when your membership has expired and you no longer wish to renew your registration. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

What is a cookie?
Cookies are small amounts of information which we store on your computer. Our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website.  

Payment
Payments by credit or debit card for any of the services supplied by the web site are processed using Paypal. When the payment is processed by Paypal, the details of the credit or debit card are collected over a secure link. The Website and Burham do not collect any details and they are not made available to us. The use of personal information you provide to process your online payment and or any refund monies due to you are carried out by Paypal over their system. When you make a payment online, Paypal will use industry standard software, which encrypts your information. For further details about the security of this information, please refer to Paypal.

Other websites
It is important to appreciate that the Website provides extensive links to other independent sites, but this privacy policy applies only to direct use of this Website. You will need to consult the providers of other websites for information on their policies.


Accessing And Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Your consent
By registering with us you consent to the collection and use of your information by Burham in the ways outlined above. If, having given your consent to the use of your data, you subsequently change your mind you can stop all, or particular uses of your data by sending us an e-mail. If we change our privacy policy we will highlight the changes on this page.
If you feel that this Website is not following its stated privacy policy, you may contact us at the following address or e-mail address:

Basingstoke Now Community Portal,
Burham Internet Ltd
1c Church Street, Whitchurch,
Basingstoke, Hampshire
RG27 7AD
Registered in the UK,  No 5421216
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you are not satisfied with this response, you may appeal to the Information Commissioner at http://www.dataprotection.gov.uk/.


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